Clubfactory Scam

Club Factory seems to be a scam if you read its review all over the internet. My wife ordered three dresses and sadly, this happens to be the first time that she buying some clothes online. Very next day, she was asking me when would she get the dresses as she has put my Office’s address. I asked her to forward the confirmation mail from them.

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It was a basic mail with no details about when will the product be delivered to me. Also, I remember that my wife saying that Rs. 1903 was the minimum order to avoid delivery charges which is very high as per e-commerce standards. I checked the app, there is no COD option. Perhaps, there is no cancellation option either. I immediately searched about them on google and found many complaints about them regarding non delivery of products.

I asked my wife from where did she got this app. She told me facbook ads. Well, I managed to get their no. from the google play review because the customer support in app is useless. I dialled the no. which was directed to China. I asked the lady other side details about the order delivery, she assured that it will be delivered to me in 20 days but I was not to trust them, I asked her to cancel the order even though she did but I am not sure yet if I will get the refund.

Better use trusted apps like Amazon, Myntra, Flipkart, etc.

Edits :

I had cancelled my order and had got the money back after calling them on their China number. However, I recommend people to not buy anything from such apps.

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